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Fashion FAQs

Find answers to common questions about our clothing and accessories

Orders & Shipping

How long does shipping take?

Standard shipping takes 7-10 business days.

Do you offer international shipping?

NO, we ship orders only in Pakistan.

How can I track my order?

You can check your order status at order page

Returns & Exchanges

What is your return policy?

We offer a 6-day return policy for all unworn, unwashed items with original tags attached. To initiate a return, please contact our team before return.

How do I exchange an item for a different size?

To exchange an item please contact our customer service team.

When will I receive my refund?

Once we receive your returned item, it takes 10-15 business days to process. After processing, refunds are issued to the original payment method and may take an additional 3-10 business days to appear on your statement, depending on your bank or credit card company.

Sizing & Fit

How do I determine my size?

We provide detailed size charts for each product on our website. To find your perfect fit, measure yourself with a soft tape measure and compare your measurements to our size chart. If you're between sizes, we recommend sizing up for a more comfortable fit.

Are your sizes true to size?

Most of our customers find that our clothing runs true to size. However, fit can vary slightly between styles and collections. We recommend reading product reviews where customers often share their experiences with fit, and checking the specific size chart for each item.

Product Care

How should I care for my clothing?

Each garment comes with specific care instructions on the label. In general, we recommend washing similar colors together in cold water, using gentle detergent, and avoiding bleach. To preserve the quality of your clothing, line drying or tumble drying on low heat is recommended.

How do I remove stains from delicate fabrics?

For delicate fabrics, treat stains as soon as possible with a gentle stain remover or a mixture of mild detergent and cold water. Gently dab the stain (do not rub) and let it sit for 10 minutes before washing according to the care label instructions. For persistent stains, consider professional cleaning.

How can I prevent colors from fading?

To prevent colors from fading, wash your garments inside out in cold water with similar colors. Use a color-safe detergent and avoid prolonged exposure to direct sunlight when drying. Adding a half cup of white vinegar to the rinse cycle can also help set colors and prevent fading.

Still have questions?

Can't find the answer you're looking for? Our fashion experts are here to help!

Contact Our Support Team